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A Heartfelt Reunion

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Armstrong Ambulance has long been a proud partner of Boston College. As part of this partnership, Armstrong provides coverage for BC Eagle football games held at Alumni Stadium.

This past fall, towards the end of the Eagle’s football season, a call came in for an unresponsive fan in the upper deck bleachers of Alumni Stadium. Upon arrival it was assessed that the patient was in cardiac arrest. Crews from Eagle EMS and Armstrong Ambulance worked together to start CPR, defibrillate the patient and apply the Lucas device (a piece of specialized equipment which provides automatic chest compressions). The patient, Gregory F., was extricated from the floor of the stands and taken to the ambulance where he had a return of spontaneous circulation. He was immediately transported to St. Elizabeth’s Medical Center, where he subsequently made a full recovery.

On Wednesday, March 23rd, Gregory’s family, the Eagle EMS crew, St. Elizabeth’s staff and Armstrong’s Rich Raymond, Mike Kass, Keegan Blute, Sam Dickens, Sean Mangan, Antone Newell and Jeff Scafidi gathered together for a reunion. All of those involved in Gregory’s care were able to meet and speak with him and his grateful family. An overwhelming sense of warmth was felt as Gregory recounted the heartfelt story of his experience that day and how appreciative he is to have a second chance at life.

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Gregory looks forward to watching more BC games from the bleachers and Armstrong will definitely be there as well!

Special Delivery


On January 26th Mike and Sandra Melvin were driving down I-93 South on their way to Beth Israel Hospital in anticipation of the delivery of their baby girl. Stuck in traffic, Sandra realized they were not going to make it to the hospital in time prompting her husband, Mike to call 911.

Crew members Scott Shedd, John Hardiman, Amanda Roberts, Bridgette Jenness and Peter Melo arrived on the scene to quickly transport the couple to their intended hospital but baby Catherine had different plans… The team re-routed to nearby Winchester Hospital where baby Catherine was delivered inside of the ambulance in the parking lot- Mom and baby were phenomenal!

Now, four weeks later, Sandra, Mike and their son William came in to meet the crews that helped bring baby Catherine into the world. We aren’t sure who was more excited, brother William who got to play in the Ambulances or the crew members who got to reunite with baby Catherine.

We are very thankful for the amazing teamwork of our crews and to the Melvins for sharing their family with us today!


Arlington EMS Comes Together to Fight Opiate Epidemic

In 2015 Arlington Chief of Police Fred Ryan announced a new program to combat the opioid epidemic that is currently afflicting New England.  From aggressively committing to enforcing drug laws to providing various treatment options for struggling addicts, the town of Arlington is creating a community-based strategy to stop the rising death toll.

Part of this initiative has been increasing the availability of the overdose treatment, Narcan. There were 40 overdoses reported in Arlington last year and five reported overdose deaths. However, Since the Arlington Outreach Initiative launched in July there has been no reported opioid related deaths in Arlington. From July on, Arlington Police, Fire and Armstrong Ambulance medics administered Narcan 29 times to reverse potentially fatal heroin and opioid overdoses.


Armstrong Donates to St. Agnes School

Armstrong was pleased to donate an AED to St. Agnes School in Arlington in an effort to keep their students, teachers and visitors safe. Pictured are Rich Raymond, Armstrong CEO, Jeff Scafidi, Armstrong Director of Logistics, Bill Porcaro, MD, Parent/Board Member, Kelly Edwards, School Nurse & Bob Penta, Principal.

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Armstrong and Eagle EMS Team-Up To Save Fan




At the Boston College Eagles football game this past weekend, stellar care was provided by Eagle EMS and Armstrong’s: Keegan Blute, Jim Brooks, Sam Dickens, Sean Mangan, Antone Newell, and Jeff Scafidi.

A call came in for an unresponsive fan in the upper deck bleachers of Alumni Stadium. Upon arrival, it was assessed that the patient was in cardiac arrest. Eagle EMS and Armstrong EMS worked together to start CPR, defibrillate the patient and apply the Lucas device. The patient was extricated from the floor of the stands and taken to the ambulance. In the ambulance, the patient had a return of his pulse and blood pressure and arrived doing well at the hospital.

The next day, we received compliments and gratitude from the patient’s physician who credited the team efforts and talents of Armstrong and Eagle EMS for saving this fan’s life.

Incredible work!

Armstrong Teams Up With Lexington Fire For Bus Rollover Simulation


In a follow up to the Lexington School Bus Rollover/MCI drill on October 9th, we received a kind letter from Lexington Fire Department’s Assistant Fire Chief, Kenneth Tremblay.

On behalf of Stacy Gillis, Tremblay stated that “Working with Stacy over the past three years, I have never been disappointed with the service level she provides in the form of EMS education and resources.”

And for the crew of Jacob Nielson-Phillips, Nicholas Herold, Ashley Smith and Samantha Bates, Tremblay believes that they “could not have provided realistic training without them.”

We’d like to extend a big thanks to the crew involved in this simulation. Your professionalism and dedication are highly regarded.

If you’d like to read more about the Bus Rollover Drill check out this awesome article.

We Love Our Employees!

You’ll often find her name mentioned in our “Catch Your Colleague Doing Something Great” section or sharing her brilliant Irish sayings. So it comes as no surprise that our very own Denise Trimble has been honored at the Irish Echo’s Golden Bridges Conference. Check her out pictured above with Mayor Marty Walsh!


Golden Bridges spotlights community, business, education, arts and culture initiatives in northwest Ireland and promotes partnerships with their peers in Boston and Massachusetts. Denise is among those being honored for forging transatlantic links that build our communities and countries.

Congratulations, Denise!

Toys for Tots

Thank you to all who made our toy collection such a success! During yesterday’s Toys for Tots collection at the Meadow Glen Mall, we filled an entire ambulance with children’s gifts. There will be many smiling faces during the holidays because of your contributions!


Medford Holiday Celebration

Armstrong got into some “funny business” at Medford’s Holiday Celebration. Medford City Hall was turned into a Winter Wonderland filled with Santa, face painting, hay rides and the annual holiday tree display. Patches the Armstrong Clown made balloon animals for both young and old as they watched the lighting of the Christmas tree, Hanukkah menorah and Kwanzaa Kinara. What a fun night ‘clowning around” with our friends from Medford as we kicked off the Holiday season!Smaller Clown Pic

Armstrong Ambulance Names Gale Armstrong Brady as Chairman and President, and Richard Raymond as Chief Executive Officer

Arlington, MA (June 2, 2014) – Armstrong Ambulance Service Inc., which has served Arlington and surrounding communities for nearly seven decades, today announced that its Board of Directors has appointed Gale Armstrong Brady as Chairman and President, and Richard Raymond as Chief Executive Officer.

Ms. Armstrong Brady succeeds her late father, William F. Armstrong, Jr., in leading the company that he founded in their family home in 1946. Ms. Armstrong Brady got her start as a child who helped to answer the phone when transport requests would come in. As an adult, after working several years in another healthcare role, she was asked by her father to join Armstrong Ambulance to help him fulfill his vision of a full-service ambulance company that would set the standard for pre-hospital patient care. She has dedicated the past 28 years to that mission, managing the financial, human resource and other business functions of the organization as it expanded to a fleet of more than 100 vehicles and over 300 employees operating out of the Arlington headquarters and eight field locations.

“My father was always loyal to his beliefs: have compassion for patients and employees, provide the best equipment so that people can perform their jobs well, and be supportive of our communities and partners,” Ms. Armstrong Brady said. “I am committed to continuing his high standards for emergency medical care, and finding ways to apply those standards by creating new opportunities within the industry.”

The new CEO, Richard Raymond, is a certified paramedic who has dedicated his 20-plus year career to emergency medical services (EMS) as both a field provider and an administrator. Mr. Raymond joined Armstrong Ambulance in 2007 as Director of Strategic Development to support the company’s relationships with municipalities. He was soon promoted to Chief Operating Officer – a position that he has held for five years. The breadth of his experience provides him with a deep understanding of EMS at all levels of the system, from serving the patients in the community; to partnering with the leaders of hospitals, skilled nursing facilities and municipalities; to providing high-quality, cost-effective care in an ever-changing, and often challenging, healthcare services environment. Additionally, Mr. Raymond is frequently sought out as a speaker at both national and international EMS conferences, recently returning from a speaking engagement in Spain.

“My experience in multiple roles has given me a unique understanding of how decisions affect all facets of the system, ranging from patients to providers. I am constantly processing the cause and effect of decision making in order to form successful partnerships with the people I work alongside with at Armstrong Ambulance, as well as at the hospitals, skilled nursing facilities, municipalities and all members of what is ultimately our public health system,” Mr. Raymond said. “It is our dedication to these strong internal and external partnerships that is the basis of Armstrong Ambulance’s success and what will continue to position us as a leader in the EMS industry.”

In addition to being named CEO, Mr. Raymond was also elected to Armstrong Ambulance’s Board of Directors.

More information about Armstrong Ambulance can be found at or by calling 781-648-0612.

About Armstrong Ambulance Service

Armstrong Ambulance Service, founded by Marine Corp. veteran William F. Armstrong, Jr. in 1946, is among the top 2 percent of ambulance companies in the U.S. that have received accreditation by the Commission on Accreditation of Ambulance Services (CAAS). The company has spent its 68-year history pioneering the field of advanced life support, and today provides superior pre-hospital care and transportation to more than 100,000 patients annually. With over 300 employees and a fleet of more than 100 vehicles at 8 satellite locations, Armstrong operates a 24-hour emergency medical dispatch center as well as Armstrong Billing Services. The company, based in Arlington, Massachusetts, also has an American Heart Association training center for members of the medical community, which includes EMTs, Paramedics, Police and Fire Departments, Physicians and Nurses, and additional ancillary healthcare providers.

For more information about Armstrong Ambulance Service, please visit or call (781) 648-0612.