Category Archives: Uncategorized

Three More Years!

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Armstrong Ambulance Service is proud to announce that our CAAS accreditation has been extended for another three-year period!

The Commission on Accreditation of Ambulance Services (CAAS) is a third party independent organization whose review is designed to help EMS agencies increase organizational performance and efficiency, increase clinical quality and decrease risk and liability. CAAS accreditation validates that accredited agencies are adhering to the highest standards in the industry.

Armstrong Ambulance has been committed to high-quality, compassionate patient care since 1946 when Bill Armstrong purchased his first ambulance and started us on this journey. By maintaining our CAAS accreditation status, we are keeping Bill’s legacy alive through continued excellence as we strive to exceed the gold standard.

CAAS accreditation is a tremendous honor and places Armstrong in the top 1% of ambulance services in the country.

This distinguished recognition is yet another way in which we at Armstrong reaffirm our dedication to our patients, community partners and employees.


Armstrong Stands With Orlando

In the aftermath of the senseless tragedy in Orlando on Sunday,

Armstrong stands together with those injured, those who lost loved ones

and those targeted in the attack. We mourn for the lives which were

taken in such a horrific and violent act of terror.

Although we may not know those affected by this brutal assault,

we know they are more than names on paper. They are someone’s son, daughter,

brother, sister, aunt, uncle, neighbor, colleague, friend.

The deep pain that is now being felt by the LGBTQ+ and the Orlando communities is indescribable.

We wish comfort and healing to the LGBTQ+ and Orlando communities

and send support from afar. We honor and appreciate all first responders;

EMS crews, doctors, nurses, police, fire and those who selflessly put their

safety at risk to help victims during this crisis.

In the face of tragedy, the resilience of humanity always prevails.

As outliers of society carryout insensible acts of terror, may our

faith in human decency bring us together and make us stronger.

More kindness, Less hate.

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Armstrong Ambulance Celebrates EMS Week

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Every year since 1974 the nation has observed the third week in May as EMS Week. EMS Week was established to celebrate the committed and hard working men and women of our nation’s Emergency Medical Services. An EMS career requires individuals with a passion for service, grit and a call to care. Our employees work 365 days of the year, 24 hours a day and couldn’t make us any more proud.

During EMS Week, Armstrong crews and office staff participated in our annual scavenger hunt, were treated to catered lunches and breakfasts, received Armstrong logoed chairs and indulged in affiliate sponsored EMS Week activities. It was a fun and busy week which was made special by many. We would particularly like to thank our partner facilities for their generosity to our employees who greatly enjoyed the kind gestures!

Our crews and staff at Armstrong show each and every day just how much they care about their patients, their partners and their communities. We are so honored to be represented by such a talented and dedicated team. Although EMS Week 2016 has come to a close, our gratitude and appreciation will continue through the year!

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Armstrong Employees Receive Stars of Life Award

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Every year, the American Ambulance Association hosts a three day Stars of Life Awards Ceremony celebrating the most dedicated employees in the industry. EMS professionals from all over the nation come together in Washington D.C. to participate in a series of celebratory and educational events. Award recipients can come from any area of the industry, but must be exemplary representations of leadership, teamwork and professionalism.

Armstrong employees submitted written nominations for those peers that
they felt best demonstrated the qualities associated with Stars of Life. The number of responses was overwhelming, however, two individuals stood out as front runners; Chair Car Supervisor Enrico ‘Rick’ Scimemi and EMT Joseph Johnson. Both men are consistently commended by both their peers and our partner facilities for their excellent teamwork, innovative solutions and overall customer service. In turn, Rick and Joe were selected as Armstrong Ambulance’s recipients of the 2016 Stars of Life award.

In early April, Rick, Joe and Armstrong’s CEO, Rich Raymond traveled to Washington, DC. They, along with state legislators, honored the incredible men and women of EMS and shared in the gratitude of those that they help every day.

We are so proud of Rick and Joe for their respective awards and for the work they’ve done that led them to this prestigious honor.


A Heartfelt Reunion

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Armstrong Ambulance has long been a proud partner of Boston College. As part of this partnership, Armstrong provides coverage for BC Eagle football games held at Alumni Stadium.

This past fall, towards the end of the Eagle’s football season, a call came in for an unresponsive fan in the upper deck bleachers of Alumni Stadium. Upon arrival it was assessed that the patient was in cardiac arrest. Crews from Eagle EMS and Armstrong Ambulance worked together to start CPR, defibrillate the patient and apply the Lucas device (a piece of specialized equipment which provides automatic chest compressions). The patient, Gregory F., was extricated from the floor of the stands and taken to the ambulance where he had a return of spontaneous circulation. He was immediately transported to St. Elizabeth’s Medical Center, where he subsequently made a full recovery.

On Wednesday, March 23rd, Gregory’s family, the Eagle EMS crew, St. Elizabeth’s staff and Armstrong’s Rich Raymond, Mike Kass, Keegan Blute, Sam Dickens, Sean Mangan, Antone Newell and Jeff Scafidi gathered together for a reunion. All of those involved in Gregory’s care were able to meet and speak with him and his grateful family. An overwhelming sense of warmth was felt as Gregory recounted the heartfelt story of his experience that day and how appreciative he is to have a second chance at life.

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Gregory looks forward to watching more BC games from the bleachers and Armstrong will definitely be there as well!


Special Delivery

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On January 26th Mike and Sandra Melvin were driving down I-93 South on their way to Beth Israel Hospital in anticipation of the delivery of their baby girl. Stuck in traffic, Sandra realized they were not going to make it to the hospital in time prompting her husband, Mike to call 911.

Crew members Scott Shedd, John Hardiman, Amanda Roberts, Bridgette Jenness and Peter Melo arrived on the scene to quickly transport the couple to their intended hospital but baby Catherine had different plans… The team re-routed to nearby Winchester Hospital where baby Catherine was delivered inside of the ambulance in the parking lot- Mom and baby were phenomenal!

Now, four weeks later, Sandra, Mike and their son William came in to meet the crews that helped bring baby Catherine into the world. We aren’t sure who was more excited, brother William who got to play in the Ambulances or the crew members who got to reunite with baby Catherine.

We are very thankful for the amazing teamwork of our crews and to the Melvins for sharing their family with us today!

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Arlington EMS Comes Together to Fight Opiate Epidemic

In 2015 Arlington Chief of Police Fred Ryan announced a new program to combat the opioid epidemic that is currently afflicting New England.  From aggressively committing to enforcing drug laws to providing various treatment options for struggling addicts, the town of Arlington is creating a community-based strategy to stop the rising death toll.

Part of this initiative has been increasing the availability of the overdose treatment, Narcan. There were 40 overdoses reported in Arlington last year and five reported overdose deaths. However, Since the Arlington Outreach Initiative launched in July there has been no reported opioid related deaths in Arlington. From July on, Arlington Police, Fire and Armstrong Ambulance medics administered Narcan 29 times to reverse potentially fatal heroin and opioid overdoses.

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Armstrong Donates to St. Agnes School

Armstrong was pleased to donate an AED to St. Agnes School in Arlington in an effort to keep their students, teachers and visitors safe. Pictured are Rich Raymond, Armstrong CEO, Jeff Scafidi, Armstrong Director of Logistics, Bill Porcaro, MD, Parent/Board Member, Kelly Edwards, School Nurse & Bob Penta, Principal.

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Armstrong and Eagle EMS Team-Up To Save Fan

 

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At the Boston College Eagles football game this past weekend, stellar care was provided by Eagle EMS and Armstrong’s: Keegan Blute, Jim Brooks, Sam Dickens, Sean Mangan, Antone Newell, and Jeff Scafidi.

A call came in for an unresponsive fan in the upper deck bleachers of Alumni Stadium. Upon arrival, it was assessed that the patient was in cardiac arrest. Eagle EMS and Armstrong EMS worked together to start CPR, defibrillate the patient and apply the Lucas device. The patient was extricated from the floor of the stands and taken to the ambulance. In the ambulance, the patient had a return of his pulse and blood pressure and arrived doing well at the hospital.

The next day, we received compliments and gratitude from the patient’s physician who credited the team efforts and talents of Armstrong and Eagle EMS for saving this fan’s life.

Incredible work!


Armstrong Teams Up With Lexington Fire For Bus Rollover Simulation

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In a follow up to the Lexington School Bus Rollover/MCI drill on October 9th, we received a kind letter from Lexington Fire Department’s Assistant Fire Chief, Kenneth Tremblay.

On behalf of Stacy Gillis, Tremblay stated that “Working with Stacy over the past three years, I have never been disappointed with the service level she provides in the form of EMS education and resources.”

And for the crew of Jacob Nielson-Phillips, Nicholas Herold, Ashley Smith and Samantha Bates, Tremblay believes that they “could not have provided realistic training without them.”

We’d like to extend a big thanks to the crew involved in this simulation. Your professionalism and dedication are highly regarded.

If you’d like to read more about the Bus Rollover Drill check out this awesome article.