Congratulations to our Administrative Services Manager Stacey Cloutier, who recently received Zoll’s EMS Pulse award. The award recognizes professionals who are the pulse of their EMS organization, working behind the scenes of prehospital care and empowering their organization to provide better care and ultimately enable their teams to save more lives within their communities.
Stacey received this award because of her 11 years of dedicated service to Armstrong. In 2012 she became the Project Leader for our efforts to get CAAS Certification. Utilizing RescueNet, she created a multitude of reports that gave great insight into those areas we needed to improve as we moved towards certification. She was then able to develop processes to recognize deficiencies and identify methods to improve them. These systems were created in such a way that they are reusable, not only towards certification but also as methods to identify problem areas on an ongoing basis. Stacey has created extensive reports on fleet utilization, movements, and costs. Through this data, we have decreased fuel costs, lessened insurance claims and provided a safer working environment overall. Again in 2016, Stacey spearheaded Armstrong’s successful CAAS re-accreditation effort, and she continues to contribute daily to improving the organization.
Thank you, Stacey, for helping to keep Armstrong running!