Monthly Archives: June 2017

Connecting With The Community


In an event of a medical emergency calling 911 should always be the first step, however, before EMS professionals arrive on scene it is often the life-saving techniques implemented by bystanders that increase a patient’s odds of survival and subsequent quality of life.

As a proud partner of the City of Medford, Armstrong Ambulance recently rolled out a variety of life saving skills classes to the community. To kick start the summer, we collaborated with the Medford Public Schools, Medford city government and Medford Fire and Police Departments on outreach initiatives focused on current public health issues.

Over the last few weeks, Armstrong Paramedics Sean Mangan and Danielle Rabickow taught all 400 graduating Medford seniors how to provide basic life saving techniques. This training included hands only CPR, how to use an AED, Naloxone administration, opiate awareness/education and the principles of hemorrhage control and tourniquet use. The Medford Vocational Technical High School seniors received additional training where workforce injury data from 2016 was used to teach injury prevention and aid within top categories of injury.

Additionally, life saving techniques were taught to Medford parents on June 1st, during The Medford Office of Prevention and Outreach’s “Hidden in Plain Sight” exhibit; a display focused on educating parents on spotting potential signs of opioid abuse. As part of this exhibit, Armstrong provided additional training for parents that included recognizing and responding to a stroke, using an AED, hands only CPR, spotting the signs and symptoms of an overdose and administering Naloxone.

We look forward to working in conjunction with all of our communities to deliver similar educational opportunities. We are always seeking opportunities to partner with interested schools, communities, and organizations. By providing the tools and resources necessary for life saving interventions, we hope to see a decrease in accidents and acuity of incidents that require emergency medical transportation.

Congratulations Stacey Cloutier

Zoll Summit SC & Alex Moghadam (681x1024)Congratulations to our Administrative Services Manager Stacey Cloutier, who recently received Zoll’s EMS Pulse award. The award recognizes professionals who are the pulse of their EMS organization, working behind the scenes of prehospital care and empowering their organization to provide better care and ultimately enable their teams to save more lives within their communities.

Stacey received this award because of her 11 years of dedicated service to Armstrong. In 2012 she became the Project Leader for our efforts to get CAAS Certification. Utilizing RescueNet, she created a multitude of reports that gave great insight into those areas we needed to improve as we moved towards certification. She was then able to develop processes to recognize deficiencies and identify methods to improve them. These systems were created in such a way that they are reusable, not only towards certification but also as methods to identify problem areas on an ongoing basis. Stacey has created extensive reports on fleet utilization, movements, and costs. Through this data, we have decreased fuel costs, lessened insurance claims and provided a safer working environment overall. Again in 2016, Stacey spearheaded Armstrong’s successful CAAS re-accreditation effort, and she continues to contribute daily to improving the organization.

Thank you, Stacey, for helping to keep Armstrong running!