Category Archives: News


Roadside Assistance

Initially, EMT Trevor O’Shea and EMT Eric Hackett thought there had been a car accident when a motorist flagged them down on Soldier’s Field Road, but they soon learned that there was something altogether different happening. A baby boy was being born, and he did not feel like waiting for his mother to get to the hospital before making his debut in the world. The baby was born in his mother’s car, and our crew cleared his airway, cut and clamped the umbilical cord, and tended to the mother all while keeping the parents calm. Mom and baby were taken to Mt. Auburn Hospital, where they were heading before their unplanned detour!

Trevor and Eric were featured on NECN and Channel 7 News for their part in the surprise delivery. Click here to see their interview.

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Landing Among the Stars

It was a great week in Washington, D.C. as Dispatch Manager, Jeff Scott, and EMT, Rachel Biggins, had the honor of attending the American Ambulance Association’s Stars of Life ceremony to receive their awards. The “Stars of Life” honors the remarkable dedication of stand-out professionals who represent excellence in the Ambulance industry. Events like the Stars of Life unify the EMS community as well as call attention to the unsung heroes of EMS.

We are proud of all our employees and are delighted to see others are as well! Congratulations Jeff and Rachel, and congratulations to nominees Mark Irvine, Joe Lepine, Dave McCall, Davin Fors, Joe Layton, Mike Forget and Nick DeFusco!

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Ready for Anything

On Saturday, February 28, and Wednesday, March 4, Armstrong partnered with Boston College, the BC Police Department, the Boston Police Department and Boston EMS to undergo active shooter simulations. As we hear about tragedies that unfortunately occur on school campuses, we remain vigilant in our preparedness. The drills were a great example of teamwork at its best!

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Serving Medford

This week, Armstrong partnered with Hallmark Health’s “Team Medford” to serve lunch to elderly members at the West Medford Community Center. Armstrong will be volunteering at the center on a routine basis, which will allow us to engage with and support Medford’s elderly population. Below are a few of the lovely and quite appreciative people we met.

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Toys for Tots

Thank you to all who made our toy collection such a success! During yesterday’s Toys for Tots collection at the Meadow Glen Mall, we filled an entire ambulance with children’s gifts. There will be many smiling faces during the holidays because of your contributions!

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Visitors from Abroad

This week, Armstrong played host to a group visiting from Shanghai. These clinicians who run an EMS operation in part of Shanghai, came in to see how Zoll products are utilized as well as to discuss how EMS systems are run in the United States. Below, Rich Raymond is presented with a jacket from their organization as a thank you gift. 

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Ebola Drill at Emerson Hospital

The Ebola Drill at Emerson Hospital went off seamlessly thanks to collaboration between Emerson staff and Armstrong’s Michael Leone, Jonathan Gould, Glen Biddiscombe and Davin Fors. Everyone worked together to show how to keep both patients and health care providers safe if there is a suspected Ebola case. We have conducted several of these drills at various facilities and love the positive feedback we have received!

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Medford Holiday Celebration

Armstrong got into some “funny business” at Medford’s Holiday Celebration. Medford City Hall was turned into a Winter Wonderland filled with Santa, face painting, hay rides and the annual holiday tree display. Patches the Armstrong Clown made balloon animals for both young and old as they watched the lighting of the Christmas tree, Hanukkah menorah and Kwanzaa Kinara. What a fun night ‘clowning around” with our friends from Medford as we kicked off the Holiday season!Smaller Clown Pic