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The Clinical Services Manager oversees all clinical aspects of the Basic Life Support, Advanced Life Support, and Chair Car Divisions, including the development and implementation of clinical care initiatives, QA/QI Programs, PCR audits, annual reviews and skills competencies. Please click here for the job desciption or here to apply on-line.
Recently, Armstrong Ambulance provided free CPR training to a number of City Hall employees in honor of February being American Heart Month. The employees were taught by Armstrong Paramedics that included Medford resident, Sean Mangan and Victor Marchese and EMT Wally Rucki. The course began with classroom work in which basic CPR skills were discussed such as the head tilt-chin lift and how to give proper compressions and breaths. Later, the employees, under the watchful eyes of the instructors, performed actual CPR on adult, children and infant dummies. The employees who took the class are now certified in CPR and obtained a Heartsaver course completion card. Armstrong Ambulance is hoping to host a First Aid class for the employees in the near future.
“I applaud Armstrong Ambulance for coming forward to offer this most important health class to our employees. I believe it is critical for as many people as possible to be able to learn these life saving techniques. Because of this class, we now have at least one employee certified in CPR located on each floor of Medford City Hall. I am grateful that Armstrong Ambulance offered to provide this and other classes to our City employees. In doing so, Armstrong is helping to improve the quality of life for all in the City of Medford”, said Mayor Michael J. McGlynn.
This position involves evaluating incoming calls to determine the appropriate level of emergency medical service (EMS) assistance required, dispatching units, and transmitting information and messages upon request and/or according to established procedures.
If you feel that you possess the skills and attitude necessary be part of Armstrong Ambulance, please complete the on-line application and one of our Human Resource representatives will contact you.
Armstrong Ambulance is very happy to announce that we have been awarded the contract to provide Advanced Life Support Intercept Services to the City of Woburn. This is a very exciting time for us as we grow our footprint in the region. Winning the City of Woburn should serve as an affirmation of all of the hard work our employees perform every day.
We will begin servicing the City of Woburn on July 1, 2012.
Aside from traffic, a trend is developing on Route 93 which has some expectant mothers steering clear of that particular stretch of highway.
Paramedics in the Medford area of Route 93 have delivered four babies in an ambulance over the course of the past four weeks.
Watch the interview and read the full article here: MyFoxBoston.com
EMT Scott Cathcart and Paramedic Erik Laighton were presented with the National Stars of Life Award at an American Ambulance Association awards banquet in Washington, DC on May 1, 2012. These outstanding individuals were nominated for the award by Armstrong Management because of their dedicated, passionate commitment to EMS.

The Armstrong Stars were joined in our nation’s capital with over 70 fellow Stars of Life recipients from across the nation. The Stars were treated to a special tour of our nation’s capital. They also met with staffers for Massachusetts Senators’ Scott Brown and John Kerry. In addition to being recognized for their EMS service, the Stars also act as ambassadors of EMS so that the outside community and government leaders may better understand and value the contribution EMS makes to the community every day. Both agree that it was an invaluable experience that they will never forget. Congratulations!
Armstrong Ambulance is pleased to announce a new provider agreement with Blue Cross Blue Shield of Massachusetts. Armstrong is among one of the few ambulance services in Massachusetts that contracts with most of the major insurance providers. Please feel free to contact us with any questions.
When the Rotary Club of Medford raised funds to donate 5 automated external defibrillators (AED) for youth organizations in Medford, Armstrong Ambulance was right beside them offering to train Medford Little League coaches and staff in proper use of the life saving devices. Armstrong EMTs RACHAEL BIGGINS and PAUL TIERNEY were present at the West Medford/Hillside Little League opening day when the AEDs were presented to the organization.
Read more about this at the Medford Patch website: http://medford.patch.com/articles/rotary-club-donates-5-defibrillators
Paramedics ERIK LAIGHTON and MIKE NAUGHTON delivered a baby boy to Methuen parents after they were caught in traffic on I-93.
Read the full story at TheBostonChannel.com: http://www.thebostonchannel.com/news/30875843/detail.html
EMTs ARI WINOGRAD and A.J. KREBS recently participated in Community Heroes Day at the Goddard School in Wayland, MA. The Armstrong crew was part of the school’s celebration of friendship and compassion. The crew showed the children the ambulance and taught them that real heroes don’t need to wear a cape.
Read the full story at: http://patch.com/A-qPfV
Paramedics ERIK LAIGHTON and MIKE NAUGHTON were recognized in December by Medford Mayor, Michael McGlynn, for saving the life of a resident.
Read the full story on the Medford Patch website at: http://medford.patch.com/articles/medford-emts-commended-for-saving-forest-st-man-s-life
EMT Kris Keraghan and Paramedic Ann McGrath were presented with the national Stars of Life award at an American Ambulance Association awards banquet in Washington, DC on May 3, 2011. These individuals were nominated for the award by Armstrong management because of their dedicated, passionate commitment to EMS.
The Armstrong Stars were joined in DC by over 80 Stars of Life candidates from across the nation. The group was treated to a tour of the capital city and a private tour of the White House. They also met with Massachusetts Senator, Scott Brown, and Representative, John Tierney. In addition to being recognized for their EMS service, the Stars also act as ambassadors of EMS so that the outside community and government agencies may better understand and value the contribution they make to our neighbors every day. Both agree that it was an invaluable experience that they will never forget. Congratulations!
Armstrong Ambulance Service, Inc. is proud to announce that it has achieved a significant milestone by marking the 65th anniversary of its founding. To celebrate this achievement, the company held a gala-style event on Saturday, May 21, 2011 at the Renaissance Waterfront Hotel in downtown Boston. Over 230 employees and friends turned out to celebrate president and founder William F. Armstrong and the Armstrong family.
Founded in Arlington, MA in 1946, Armstrong Ambulance Service is a leader in the EMS industry in Massachusetts. Still guided by the founding principles of compassionate, quality medical care, Armstrong currently operates 90 vehicles from 10 locations in metro Boston. Our staff of over 350 employees includes EMTs, Paramedics, Chair Car drivers, and Emergency Medical Dispatchers. The company headquarters in Arlington, MA also houses Armstrong Billing Services, specializing in insurance billing for medical transportation, and a 24-hour dispatch center. Armstrong provides medical care and transportation to over 100,000 persons annually.
The Armstrong family continues to be a driving force behind the hallmark of care and principles of leadership that William Armstrong inspired 65 years ago. They are steadfast in their commitment to providing quality service for generations to come.
The Metropolitan Boston Emergency Medical Services Council (MBEMSC) recently awarded Armstrong’s President and Founder, William F. Armstrong, with the Erwin F. Hirsch, M.D. Lifetime Achievement Award. Mr. Armstrong was one of several outstanding EMS professionals who were honored at the MBEMSC’s Tenth Annual Region IV EMS Awards Dinner, which was held on October 28, 2010 at the American Legion Nonantum Post 440 in Newton, Massachusetts.
The Erwin F. Hirsch, M.D. Lifetime Achievement Award is presented to “an individual whose career and commitment to the field of EMS has consistently demonstrated vision, leadership, and dedication.” Armstrong Ambulance Service is honored to have such a committed and compassionate leader, and is proud to serve with all of the distinguished Region IV winners. Congratulations!